I see the product improving slowly. I see the cost increasing more aggressively. Speaking only for myself ... one of the rationalizations for continuing to use AC despite the fact that it has more and more difficulty keeping up (e.g. PCMH etc) was that it was dramatically less expensive than its better equipped competitors. We saved money with AC and spent some of that savings on work-arounds. Today we save much less, but still have as many or more work-arounds to get by.
