Since upgrading to 9.31:

*Crashes/shutdown daily for any user on all computers

*Erx is slower that before and crashes often

*Support has reinstalled AC on local computers, run error checks, adjusted Adobe with no improvement.

*The tech who completed the install, and provided his email, no longer worked for company a week later!

*Email and chat have been unresponsive week of 2/6

*Hours wasted after clinic to allow techs to log in to server: 6

I am concerned AC will not survive in 2017.

I'm considering changing EMRs if this keeps up, despite 7 years of loyalty.

And then they ask why we won't consider PM??!!


Dino
Rheumatology
New York