I took the plunge this past New Years break and upgraded from 6.3.3 to 7.1.3. I have 18 computers (yes 18) that run AC, plus a separate dedicated domain server and AC Server. I have a hybrid network with 5 computer workstations that run on a server/domain configuration. These computers run our practice management software and are serviced by a third party vender. The other 13 computer workstations are set up as a peer to peer. All of the computers are hard wired into an network switch and all talk to eachother without problems. We have multiple network programs that run without issues, and have for many years (including AC). All computers are less than 2 years old and all run Windows 7 Pro (except for the domain server which runs Server 2003). All updates have been applied. The computers all accepted the AC update without problems. However, when AC was run on each computer, three of them have had issues. Those three are computer workstations that are part of the domain group. It is interesting that when AC is started, the computers easily connect to SQL and the main screen for AC opens. I can generate a report, search the database, access administrative functions etc. However, when I click on a patient name... nothing happens. After about 30 seconds, the bug window comes up and the program stops. After a few more seconds it says that over a dozen errors have occurred and shuts down. AC tech support has spent over 3 hours trying to figure this out, but without success. They said they have to have the developers look into it? Meanwhile, two of those 3 computers are my check-in and check-out computers. Yep. My reception staff is not very happy. I just beats me how 15 computers can update and run without a hitch... but then there's those other three... Those three are part of the domain portion of my network, but one of the other two working domain workstations is identical to two of the non-working computers. Why would a workstation connect with the AC SQL database and allow limited access, but crash when an attempt is made to open a patient chart? Any thoughts would be appreciated.
