The price is reasonable IF it works smoothly and is bug free. My concern: 1st year of complex software products are rarely smooth and bug free. Therefore the cost is often lower to compensate. Nothing quite compensates for wasted time and frustration.

We'll be watching closely and kudos to the early adopters. Please post often. Early adopters have leverge with AC to make things right by posting and establishing the product reputation. AC shoud remember how they succeeded - keep it smiple and deliver good value.

With icd-10 and more # of diagnosis codes per claim, integrated PM has more potential advantages. Unified schedule and automatic batch eligibility checking would be great. I imagine running a morning report and knowing which patients insurance status, copay and deductable.

That doesn't trump basic function and freedom from frustration. The good thing about montly rate is we can leave and buy a PM system, use another cloud system if dissatisfied.

At least there's no Meaningless Use criteria for PM (yet). Well maybe icd 11 counts. So once they get it right it should stay that way (maybe?)

Larry
Solo IM

Larry
Solo IM
Midwest