Roger,
E-faxing is a nice feature of Updox, but the added feature of being able to edit and mark up documents, and then the capacity to send the same document to multiple end points with a click of one button is quite helpful.
But even more helpful is sharing the same Updox workspace with one really good trusted employee, it really has been a paradigm shift in how my office functions.
But the best and potentially most underutilized aspect is the patient portal of Updox, and the added efficiency this has brought to the office is calculable for me, when running my numbers recently my overhead percentage is lower than 20 years ago, in the lower 30% range. I am only bringing this up because having one employee managing the intersecting applications with the patient portal has been nothing short of revolutionary for me.
I really do feel in control of my destiny again and the outside factors of the multiple soul sucking, overhead escalating, practice destroying daily impediments become manageable.
The technological gadgetry has to become integrated with simple solutions, and for me it has been a very good nurse managing the Updox workspace, with the portal system at the crux of the operation. If I did not have AC with Updox with all its added features, I would have to have at least 1.5-2 additional staff members with all the costs that go with that scenario.
I certainly do not claim to have all the answers, but I am having fun again even with all the daily crap we have to deal with.
