Since the upgrade we have had major computer issues. This week we had a fried modem and multiple viruses. An occasional virus has crept in in the past but nothing that would infect the whole network like this did. The program is now slowing to the point that it is effecting our work processes
Hi Nancy. Sorry about your issues. How is it coming along? I have been trialing 6.6.5, but not in production; so I can't really test it in a work environment.
I am not sure how software or an application would burn out your modem. And, also how to explain how it would allow viruses to get in, although anything is possible. Some malware can move from computer to computer, which is why all computers should have up to date antivirus programs that are up to date. It is also important that the moment you detect a virus, you should isolate that computer from the network. Then use a variety of anti-malware programs to eradicate it. The issue is the famous, "Once infected, always suspected." But, I would think at this point the slow computer(s) would be due to the viruses and not AC. Have you fixed it yet? Good luck.
