I am shadowing a user with LogMeIn on her computer and her session with terminal server manager on the server. I am looking at the ISP activity monitors. I am watching the performance and users logged into the AC server. When a user reports they have been 'kicked off' of their terminal server session I look at the logs. Unfortunately only James connecting from the states was kicked off. I am in Florida and have two remote desktop session open to the server. One is new today and the other has been connected since last Thursday without a hiccup.