Our responses overlapped, Henry. Seeing your specs makes me even more convinced that memory is not the issue, though running AC on a VM may change that calculation.
"At ACs suggestion we installed AC in a VM"???? Anyone else heard that from AC?
And now their recommendation is to get rid of it?
Certainly, "there is extra overhead to running the OS for 2 machines".
I would NOT go to 6.5 for this.