Thanks for all the input. Unfortunately, the conclusion is that something is wrong, but we don't know what. It is probably with AC, but I guess I have to include the possibility there might be something wrong with server or network setup.

To clarify:
- the memory utilization of amazingcharts.service.winservice.exe is observed in the Windows Task Manager in the [Processes] tab.
- with the current 16G RAM, I have experimented with allocating 6G & 8G to the VM. In those configurations, the memory utilization never goes above 3G ... strongly suggesting memory is not the issue, unless there is a setting somewhere that caps the vm usage - that would be crazy, but I've seen worse.

Thanks for the input about NOT going to 6.5 for this. I'll go look elsewhere for feedback on that release.

@JBS - re: imperceptible CPU blip when opening a chart. Assuming that translates to pretty quick response, my folks would kill for that.

Everybody: I would be very interested to know how much memory your amazingcharts.service.winservice.exe service is using (WTM [Processes] tab) and what your total system memory is.

Thanks,