I am not at all sure that Henry, Luis, and Raj are experiencing exactly the same thing.
Henry, I can't tell you much about "amazingcharts.service.winservice.exe" except:
It uses about 4 MB for us. Opening a chart in AC causes a barely perceptible blip in performance in the task manager.
I am not real smart about this stuff, but I would agree with you that there is something wrong with the way AC is running, and nothing wrong with the amount of memory on your system. Maybe someone here who is smarter than I can help; what I would do is keep pushing for a higher and higher level tech at AC until you get an answer that makes sense. If they told you to uninstall and re-install AC, I might not be thrilled with that answer but at least it would make some sense to me. Buying memory does not.
Luis and Raj, in order to see if your problem is the same, please check your utilization of the "amazingcharts.service.winservice.exe" process when the program is running slowly and when it is running well. Meanwhile, if restarting AC daily corrects/avoids the problem, then I would agree with Bert that for now that is a small price to pay.
