A.J., we too had that problem. It was corrected by uninstalling and removing the Updox Connector. If the Updox Connector and Updox Central are running at the same time, then the file will duplicate.
First, you have to make sure the connector is fully installed by going here:
http://support.updox.com/customer/p...g-the-updox-connector-for-amazing-chartsand then fully uninstall it following these steps:
http://support.updox.com/customer/p...g-the-updox-connector-for-amazing-chartsThis is how Charlie helped me to fix this problem.
Amber
