I have a doctor and a nurse with the same first name. Occassionally, when the nurse goes to pull a chart, it will give her a message stating that the chart is already in her inbox, but it isn't, it's in the doctor's inbox. This doesn't happen with all charts, however, just a random one every so often.
I have set them up with separate users and they don't have the same username or password. Any ideas as to why/how this is happening? Could it be store information from the same workstation? Keep in mind they would have logged into their own profile through our domain server, however.
Thanks for your help.
Amber
