Sean,
Regarding #2 I have found there is more than one way to skin a cat, but if you do it your way the conversation has to be placed in the Imported Item section, under the progress note heading (or whichever title one prefers). I prefer to copy and paste, and my nurse labels the encounter and it shows up under the past encounter section in AC. I think either way is fine, but for tracking information, I prefer to have under the past encounter section as it is easier to review with the other messages in a structured organized fashion instead of in the Imported Item section. Thank you for your tips.
