Vicki,
You also may realize this, but you can also send the office note to more than one doc at a time, so what I do is put CC: Dr X, Dr Y, Dr Z--and my nurse will type in the first letter or two and the Specific Dr name pops up and in one click can send all 3 docs the summary. Much preferred over the old fax days.
And like Indy says you can do, I do once in awhile. If a test result comes in through the Updox fax, I will send to patient, but put in a portal message such as "Your Dexa scan showed showed normal bone density, so no need for a medication such as Fosomax at this time." So when I also send to the EHR I will label as DEXA/Portal message and place under radiology section. So in one click of the send, you will have the DEXA results with a message sent to both the patient and to the EHR--So when I look on AC imported items under DEXA/Portal message the message is there as a reminder what I sent.
So there are a lot of options. But since my nurse does the scheduling too(on Lytec), I have found that having one person as point of contact with the Updox works best (for me). So she will do the scheduling as well with a combination of Updox messaging requests, voice mail, phone and direct patient requests, but since she knows who the talkers are knows to put "Mr Smith" at 11:30 or 4:30 and not at the beginning of the day to screw up the schedule.
Ok--I will quit stalking.....
I should qualify this with the fact that I am not a Doc that sees 30 plus patients a day. I have no desire to do that. I typically will see 12-15 patients per day with no more than 3 annual exams per day. That is how I roll. So these suggestions may not work for those with much higher patient flow needs.
