We were just informed this morning that because our credit card needed to be updated - we were now going to be charged over twice what we have been paying for our guardian angel support. WHAT?
I understand that prices go up but over double what we have been paying - without notice- and because our credit card got stolen and had to be updated????
I would have to disagree with Wendell and agree with Robbye. For a policy as important as the credit card lock-in, one shouldn't have to come on the board or do a search. In fact, most users don't come on the board. Policy like that should be emailed, mailed and posted. Robbye, this may be a dumb way to put it, but I would look at it like the price didn't double, it was 1/2 of what it should have been. The prices have been too low for a long time. Thank you, Jon.
With all of these financial stresses, it boggles my mind that someone new like me should have to pay more than twice for support than the older users. I would call that unfair capitalism, and that it is excessively kind to subsidize the older users by charging the new practices more than it would be if we all shared equally. I think everyone should carry the same freight, IMHO
Apparently everyone missed the memo. Prices will no longer remain the same if your credit card is valid and current. Everyone will pay the same price. So, Robbye, you would have had to pay double anyway once 6/14 rolled around. I actually think that is a good thing. I think Jon was nice to do it, but it did complicate things. (I should make it clear that it is a good thing to eliminate lock-in prices not for you to all of a sudden pay double.
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There are actually a lot of software companies which give you software updates and upgrades along with support for just one annual cost. If it is time to buy support, you also get software protection, if you need to purchase the latest software, you can support.
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I would pay three times the cost if they would change the name of Guardian Angels to Tech Support.
