GA Support was raised to $995/provider/year around 2 years ago. At the time, they grandfather'd the then-current prices to anyone who had had their account auto-renew by credit card until they had to change credit cards. This has even been discussed on this board...relatively recently (like in the last 8 months or so I believe.)
Totally correct. To go further, do a search about credit cards and price increase on the board over the last 2 years. There was been a lively discussion. You probably advance paid for 2 years. I know I did to avoid the oncoming price increase and just had to drop a several grand on update. Yes it hurt, but they are busy and it costs money to keep the company afloat. Unfortunately, you did miss the notice and ensuing discussion. They did NOT sneak it in!
As Patricia said above, compare the prices with anyone else and it's still fair. $995/year is less than $85 per month. (I think e-clinical works is about 6 times that per month.) That's for a VITAL UTILITY. Much of the big price increase was due to the prescription module being included (which was almost government mandated.)
