jimmie,
I couldn't disagree with you more. Standing still or going backwards no matter how good you are does not a good product make. It only takes looking at GM and Dell to see this. Yes, Dell is selling their company.
When Microsoft updates from Office 2010 to 2013, they do so for two reasons. One it's more expensive and two, it is an improvement. Now you can argue that this update wasn't that improved. As you know, I practically worship Backup Assist for a backup program. It is heads and tails above the rest for SMB backup. The moment they come out with a new version, they are back to the drawing board. New version, better version. Bugs 0 Perfection 1. You don't even try it, you install it.
I have never understood the PM. AC is the best at making an inexpensive EMR that works. They had/have a niche market that NO other company had. Working on it every day and fixing the "81" problems and requests and more, they could already have a patient portal, Mainpine faxing, etc.
I used to drive a BMW 3 series. The best car I ever drove with the exception of the Datsun 280Z. Just like AC "sucked" you in, I had to go with a Lexus because A) they had AWD and B) they had remote car start. BMW went backwards to rear wheel drive. Why? They lost my sale right there. And, no remote car starter? They told me why, but you are telling me that the German engineers can't figure it out when the Japanese can. What if I called them up and said I want a 2012 BMW delivered to my door. Please tell me the improvements. Well, we have none. But, we did slip backwards, because we though AWD was a dumb option in New England.
In any business, one must continue to improve. I have hard Jon say many times the lab portion has to be changed. The immunization section is a mess with having to go to two or three different pages to get to them.
Don't get me wrong, it is still the best. I won't jump ship. But, these little things have got to be fixed. The last update's improvements were all about billing. That is to be fixed with the PM.
Just my two cents. I have been told that as an admin I need to be careful about negative comments. These aren't that negative. They are ways to improve and not just stand still. It may work for you, but even though this thread has been overwhelmingly positive, it is because there is no competition. It shouldn't even be a question. Would I buy Win 7 again? Of course. And, I am super mad that Microsoft went in this direction of OS, tablets, phone. Sound familiar?
