Originally Posted by pdanaWNY
Bert:
after demoing praxis for 6 weeks what was your thinking? Looking thru their online user board it seems the users love the notes and ability to document but the hardware speed and cost seemed a big issue. Since I am not a big computer techie, this intimidated me. Looking at AC it seems alot of users are also techie and combine alot of programs/services to make it work well for them. I'm concerned I may not be technically up to that. Conflicted arrggghh!!

Patricia,
I'm totally not techie and have managed. :-) The tech support with AC is really good. Today I tidied up my "junk room" while Michael spent over an hour fixing stuff for me. I didn't need to know anything about what he was doing...I just had my cell phone with me and computer screen in sight so I could run over and put in passwords when he needed it.

I'm also using updox to make life easier and, again, tech support is awesome. You can totally do things yourself but you can also be dependent on tech support. Meg (at updox) and I are getting to know each other way too well, but any time I want to change something with updox or the patient portal, I call her and she logs on remotely to help me.

Having experienced multiple EMRs, I'd say AC may not be in the golden age for the techie people who like to work with programs in the beta form, but for those of us who are non-techie, it's great!