Just wanted to add my vote for updox portal being everything I need so would rather AC focus on improving within their current niche. I'm new to AC but have had lots of experience with lots of EMRs and what I have noticed is each one has its strong point and weak points but most try to do too many different things. One of the attractive features of AC is that it does not try to be everything. It leaves the fax/patient portal/online scheduling to other companies. It leaves the PM to other companies. It does a good job at being an EMR/EHR. It also appears to have a long history of being responsive to the needs of its users. I agree the survey will yield very little useful data. I think the user forum is a much better place to find out how people actually use AC...but it's hard to put into a pretty powerpoint presentation. :-)