It also seemed like a survey designed by someone who was not very familiar with how AC is used by most practices. They spent several questions asking about what features we want in a patient portal. They seem not to know that we already HAVE a patient portal in UpDox, it works very well, I think most of us are very pleased with it, accustomed to it, and have no wish to change. AC is clearly way behind the power curve in developing features that we really DO want, so why dilute the effort re-inventing the wheel? It gains them nothing in market share.
