I have been on version 7 for a while. Will I be"rolled back" to 6.5? Communication has been poor regarding what's going on and I can never get answer. I was encouraged to get EZ claims as a"band aid" , but that hasn't worked either. When we ask for help , it seems Claire is the person we need, but she is frequently unavailable.

Ezclaims is supposed to have a direct interface, but it does not seem to work. This has ruined my cash flow.

I frequently get dumped out of the program (not crash), but end up on my desk top.

I need to see my patients and not fight a system that's supposed to help me.

Even though I am testing the system, I still had to pay for support. That $995.00 should have been waived for beta test sites!

Very disappointed!



Frank J. Paiano, DO, FACOI
Internal Medicine of Central Florida, PA
The Villages, FL