Wendel,

We have been told that "there is no direct link" between AC and ezclaims. If that is true , why was I told to use it as a stop gap. In addition, the main page of AC , in the practice management area does not have an asterick, signifying "Systems listed in the table below without an asterisk (*) have direct interfaces to Amazing Charts". When we had support on our system yesterday, they could not explain why it doesn't work. Therefor we have been communicating with someone at AC regrading this issue.

There is no requirement to be on support until open release. "Once a beta version is considered stable and without any significant problems, it is made available on our website for existing clients (who subscribe to our Guardian Angel Support & Maintenance service), as well as any new clients wishing to use it. The release candidate remains in open beta status until such time as we are confident that there are no outstanding critical issues. Critical issues are problems that could inadvertently cause harm to a patient or cause patient information to become lost or incorrectly saved."

My staff and I have spent many "uncompensated hours" on this product. We are not dogs and do not need bones!

As you don't have our system, you need not comment on being dumped out of our system. We have contacted support about this issue, w/o resolution many times (62 tickets)

So endeth the lesson (Jimmy Moran who I believe was from Chicago . The Untouchables)


Frank J. Paiano, DO, FACOI
Internal Medicine of Central Florida, PA
The Villages, FL