Wendel,
We have been told that "there is no direct link" between AC and ezclaims. If that is true , why was I told to use it as a stop gap. In addition, the main page of AC , in the practice management area does not have an asterick, signifying "Systems listed in the table below without an asterisk (*) have direct interfaces to Amazing Charts".
There is no requirement to be on support until open release. "Once a beta version is considered stable and without any significant problems, it is made available on our website for existing clients (who subscribe to our Guardian Angel Support & Maintenance service), as well as any new clients wishing to use it. The release candidate remains in open beta status until such time as we are confident that there are no outstanding critical issues. Critical issues are problems that could inadvertently cause harm to a patient or cause patient information to become lost or incorrectly saved."
EZClaims DOES have a direct connect from AC. One of the problems is that I don't think it is 2 way (it's been a while since I used it)
V7 is NOT considered a stable beta, I believe it is still Phase 1. That is why it was selectively put out for beta. It was never on the website for general release. My understanding was that you have to be enrolled in support services. (Under the 6.3.3 beta (which is now an official release) it states "DO NOT USE THE DATABASE TUNER IF YOU ARE NOT A CURRENT SUBSCRIBER TO OUR SUPPORT SERVICES."
I am not disagreeing with most of what you say. I too have been waiting for a very long time for PM to be completed.
Where we disagree is that you are complaining about a beta that is not stable and feel that you should be compensated. My feeling is that you should know what you are getting into when you choose to beta. Some beta's (probably like the current 6.5) may be very stable but V7 was never touted as being such. It has been quite stable for me but not for you, such is the nature of computer programs (or I have friendlier computers
).
