Let's go with extreme simplicity first: Connections to the Amazing Charts database drops from time to time. What are some possible causes for this to happen?
From there, I can troubleshoot through these causes and give feedback.
Akorb
Next time your connection is dropped, just go to the server and start Amazing charts.You may login into AC and then logout.
Your connections to your workstations will be restored for AC.
I have tried pinging the Server, the router and they all reply back when the problem arises as you have described.
I have not bothered to check as why it happens as the solution seems pretty simple and painless. . Your workstation compluters will have to restart AC.
Give it a try and let me know it it works
Grenville