I received my Medical Economics eConsult today. There was this
article about physician reviews.
So, I took a look and found one that had 13 reviews. Ten were 4 stars and glowing. Three were 1 star and not. (I am not saying this to brag on the ten -- it just allows for the point of the post).
I could pretty much tell that the three were no longer in the practice. They sounded rather demeaning. A lot of it is that it is taken out of context. I would much rather a patient come in the next visit or even that visit and relate to me how they felt about the last visit.
I was tempted to actually post my own in response. I didn't and another article about "damage control" says you shouldn't.
Just wondering what people would do. It's simply frustrating beyond belief to read these. The comments that hurt the most are the criticisms of what you think is one of your biggest strengths.
Suffice it to say, I am not going to look again. Ignorance is bliss. Unless, of course, it is another doctor. Could learn something.
