Tobin, is there a way the scheduler can be arranged so that it is available to new patients that have not yet registered?
This is an issue where it is probably not best to depend on current users, especially users new to online scheduling, to justify the feature. As evidenced by questions on this forum, many may be nervous about
any self-scheduling, not to mention letting new patients self-schedule. I am sure some others here besides myself do it, but they may not be Updox users, at least not yet.
It's probably better to understand how doctors in general are starting to schedule, and how this can help make your product not just more attractive to current users, but to those not using the product currently. I guarentee, allowing new patients to self-schedule is becoming very big. I get a new patient self-scheduling every day or two. But to really see the impact, go to
www.zocdoc.com . All of the doctors there are allowing new patients to self-schedule appointments. And Magnacare has started up a similar site (I received a call from a rep asking us to sign up for it). Now, zocdoc has a horrible system. That's why I don't use them much. You might be shocked how many UD users, and potential users, would really start using this once it is in place. But for it to work, the patient has to be able to see the schedule before typing in all of his information. Otherwise, they just won't do it.
