Jon,
I was not debating the pros or cons of automatic refills (which by the way I hate). I was commenting on the problems associated with electronic refill requests. I think New Crop is very slow, compared to how quickly I could reply to a fax. I do like the fact that it is recorded in AC but it sure would be nice if it were NOT recorded in Past Encounters.
And when I said I predict it will eventually be mandated, just look at the core measure for a patient portal, sharing of info electronically....faxes are not acceptable. Just as they have mandated eprescribing I feel they will soon be mandating erefills.