So, if you really hate the refill system, contact Surescripts and have them turn off your refill function.
I don't take refill requests in AC. Mine still come in to Allscripts. I deny them all, takes only a few seconds, and wait for the patient or the pharmacy to call us if it is really needed. Most of the time refill requests are auto generated by the computer when the last refill is used, not because the patient actually needs it.
We get very few real refill requests since we have trained our patients for years to make sure they get needed prescriptions done at the time of their appointment.
Nearly hassle free!
