the most compelling cost-benefit was sending communications through the patient portal. Roughly speaking, if you do a dozen of those a month, you get your return on the basic cost of Updox.
Indy,
Yes, your cost analysis did show the benefit of the patient portal. But I don't use it at all, and I STILL believe that I come out ahead. To quote YOU:
"your unit cost per imported item is .6 without Updox, .46 with; a delta of $.14. That means that once you have handled 260 faxes in a month, you have gotten your cost return on Updox. If your staff is 50% faster, 180 faxes."
