Sure, I can explain the mechanics in a nutshell. Basically, rather than have us receive your faxes, you would plug your fax phone line into a USB modem, plug that into a computer in your office, and have fax software on your own computer answer the phone and receive the faxes. We can then upload those faxes into Updox as they come in, but since we aren't the ones handling the phone call, we don't charge you for those pages.
For the fax software, you could use the built-in Windows Fax & Scan to receive the faxes, or there are 3rd-party options as cheap as $30. I know there also all-in-one machines that can save a fax to a computer rather than spit out paper, we can also integrate with this.
I hope that helps, Leslie/Barb/anyone else.
