My problem with slowness began before updating to 6.0. Tech support has been persistent and tried multiple things. Crystal reports upgrade did nothing. Signing off a year's worth of orders (oops, the staff did them and never hit completed!) did nothing at improving speed. Upgrading to 6.0.10, little change. Most recently, they went in and deleted all old emails (something about they were still stored, in an attempt to be more like Outlook, even though we had deleted them). This did improve us a little. I have a fast server w/ windows 7 pro; the server is not the issue. The AC team put my program on their computers and agree it is the AC, not our server. Wish I were a programmer to figure this one out.