I've tried looking through the forums for help, but all I keep getting is complaints, and no solutions.. I recently upgraded to version 6, from 5.0.29, I believe. Main system is on windows server 2008, no issues. In version 5 the pharmacy list and eRX would take 5sec max, maybe 10 if you just typed in a state w nothing else in the pharmacy listing. Now since upgrading the time has gone to 2 - 5 minutes one time to pull up the list. This is causing us to have to use google to find pharmacies, and staff staying after hours to update the pharmacies due to the long software wait time.

Is there a solution!!! I just paid for the tech support upgrade, now I feel like it was a waste of money. I do not want to go out and buy 5 new desktop clients, that's ridiculous and sorry, stupid to do just for a software upgrade.


Pleeeeeease help!


- Kirk M. MD, MHSA