Text of chat with Guardian Angel support this AM:

Gene Nallin:
Just upgraded v6

Main comp (i7, win 7 pro) works well.

Any networked computer (incl hard wired i5 win xp pro) very slow rx writer screen,loads line by line, then grid lines missing. A little faster with interaction checker turned off.

Help please!

Call accepted by Russell.

Russell:
good morning
Gene Nallin:
Hope it will be a good one.......
Russell:
Is this windows XP
Gene Nallin:
Main computer Win 7, all others XP Pro
Russell:
This is a known issue with XP
Russell:
there is no fix as of yet
Gene Nallin:
Does v6.10 fix? Available as beta?
Russell:
It is being worked on
Russell:
Not availabel in beta as of yet
Gene Nallin:
Would upgrade to Win 7 fix?
Russell:
yes it will
Gene Nallin:
Are instructions to rollback to v5 available? Where? May have to do this.
Russell:
If you roll back you have to restore a backup from that version
Gene Nallin:
Morning is not getting any better....Thanks for the info. Gene
Russell:
your welcome

Sounds like your last backup of v5 is what you will restore.

We are going to try actual patients with v6 this AM.

Gene


Gene Nallin MD solo family practice with one PA Cumberland, Md