Text of chat with Guardian Angel support this AM:
Gene Nallin:
Just upgraded v6
Main comp (i7, win 7 pro) works well.
Any networked computer (incl hard wired i5 win xp pro) very slow rx writer screen,loads line by line, then grid lines missing. A little faster with interaction checker turned off.
Help please!
Call accepted by Russell.
Russell:
good morning
Gene Nallin:
Hope it will be a good one.......
Russell:
Is this windows XP
Gene Nallin:
Main computer Win 7, all others XP Pro
Russell:
This is a known issue with XP
Russell:
there is no fix as of yet
Gene Nallin:
Does v6.10 fix? Available as beta?
Russell:
It is being worked on
Russell:
Not availabel in beta as of yet
Gene Nallin:
Would upgrade to Win 7 fix?
Russell:
yes it will
Gene Nallin:
Are instructions to rollback to v5 available? Where? May have to do this.
Russell:
If you roll back you have to restore a backup from that version
Gene Nallin:
Morning is not getting any better....Thanks for the info. Gene
Russell:
your welcome
Sounds like your last backup of v5 is what you will restore.
We are going to try actual patients with v6 this AM.
Gene