Jon
i also have been using updox for the past 1 year
it is only great for me for sending referral letters out from AC
its very simple - just print to updox printer and my front office then forwards it within Rolodex to referring doctor
their portal system is simply not user friendly and not easy to use and not well integrated with AC - therefore not practical to use
moreover, updox does get expensive since they charge you per page and not per fax - it therefore can get very expensive, so watch out
joseph2
there is NO hidden cost in this portal
the patient pays $40 per year for this service and it works seamlessly with AC - easy to use just like AC
moreover 40 bucks is like a copay to a pt for a whole year
In 2 of my hospitals that i operate at they have instituted a new electronic records system even for writing orders and it is the worst most cumbersome system i have ever seen
I like simplicity and AC is simple to use, updox works easy for referral letters and importing fax documents and Practicom PHR patient portal works easy with AC, and my Quest Lab interface is easy to use
those are just my recommendations
Boris
