So I may be criticized for "venting" on the board (sorry, Bert), but I can't let this go by.
The last communication from AC was a newsletter posted here in November, 2010, at which time Jon Bertman said,
"Our Practice Management module is on track for beta release in the first quarter of 2011....The release delay is due to new Federal requirements for EHRs, specifically the requirment that EHRs be ONC-ATCB (aka Meaningful Use) Certified."
Note that was not just for MU...that was Practice Management. The newsletter was put out at the time of announcing a doubling of the cost of the program and support.
There has been no communication from him or anyone officially associated with AC since then. Well, that is not entirely true: in January the company put out a press release saying the program was MU certified.
Now the first quarter has passed, and some delay is understandable. BUT there is NO word from the company itself about what is going on. It is left to ACUC-planners and users "in the know" to leak updates. Now the latest rumor is "probably at the end of the year" for Practice Management. A few weeks or months late is one thing...now a major upgrade that was initially announced for Jan 1, then pushed back to 3/31 may not be out till the end of the year?
Why has there been no communication from the company announcing the delay? Why has there been no explanation given? When can we actually expect a release of the MU version? When practice management? And when the fixes on issues that have been reported on current versions for years?
Yes, I will write directly to Dr. Bertman, but I think it is reasonable to post this here.
