Nice post, Wendell. I think one other thing that us "older "users need to put across is that, through the years, we have found our own ways to accomplish the things that the government is now requiring...tracking meds, orders, labs, demographics, screenings, etc. And now for us to have to change the way we have been using our EMR is frustrating. I think the new users definitely have an advantage over us because they are learning the program in it's entirety and using the various modules the way they were intended. I am struggling now to convert much of my collected data into "granular" data. So, to have to go through all of this again in even newer versions is not appealing to me.