Girldoc, we use Updox that way all the time and it works well. On the other hand, I think I have the same question as Salford: suppose you want to just initiate an email, or send an email as part of signing off an item brought in through an interface. In both of those cases you have the option to "send an email", but can we configure it such that Updox is the default email client rather than some Microsoft abomination program?