Completely. Heartbroken. Devastated.

But, when I fire a patient, I don't just send a certified letter that says, "Hey, I fired you."

No, I would at least say, "I know everything seemed great, and you paid your bills and we seemed to have a good rapport and you gave great histories and all, but I am firing you for no good reason. Actually, confused patient, I am firing you for a reason, but I am not going to tell you. I will let you sit around and try to figure it out. Hey, maybe you didn't do anything to me. Maybe you looked funny at one of my staff. Oh, I know we had 100 good visits. Great visits actually. But, it was just that one visit where you kind of rolled your eyes."


Bert
Pediatrics
Brewer, Maine