The carrier now insists that you speak with your rep and then fax a written order to D/C on letterhead. At that point I became skeptical. I agree with the asymmetrical comment. They may think I am getting symmetrical 768k, but I know different from the speed test.
At this point in the conversation I was about done and mentioned using wireless service as backup (with encrypted email) when he brought up this HIPPA thing, ending the sentence with "one patient file intercepted by someone else and you're out of business". So I guess I guess I am still not clear on whether there are any legitimate security concerns with wireless based internet solutions that do not exist with hardwired solutions with or without wifi. If I am accessing Quest labs or my local pacs, accessing Updox or logmein to AC,or transmitting encrypted files/dictation between offices is this more of a real issue over a wireless internet service that over ground. I really think the rep was trying to save another account, but it brings up in interesting point. Oh, I called Sprint support on this issue and they were clueless. (The verizon tech I spoke with this AM said my DSL service is "HIPPA certified"). I didn't know there was such a thing.
Rich
