In version 5 when you send an order it will also show up under the drop down from "view" in the tool bar or by ctrl+O. There you can view orders ( choose show everybody's) and select "orders" ( which shows you orders that have not been moved to the "results pending file". If you select "results pending" it will show you outstanding orders that the staff has sent out but results not recieved. " Completed" orders show the orders sent and completed. The system does require that the staff updates the order when they send it and update the status when they import the result ( I assigned that task to them rather than take that task myself when I sign off). This allows you to check quickly what is outstanding. My staff checks the "results pending" file weekly to determine that we are not missing anything. Not automatic, but really much more convenient and user friendly than our old paper trail/ tickler file method of tracking.
