I am wondering if this is a problem with sending orders. Sending orders is a new feature in Version 5. I never sent my orders before. I would print them and save them. We have discovered that sending them has filled a mailbox that doesn't need to be filled. Saving orders sends them to the tickler file....view...orders. This happens without sending the orders anywhere. For me, the program has been shutting down every time I send orders. I have no reason to send most orders but just did so because I had the option of doing that. I need to send my referrals to someone to do the arrangement but there is no reason to send most orders and they have just been piling up in a mailbox we really don't use.