I am not well versed in computers. I was suddenly having problems with Amazing Charts closing as I was with a patient usually in the process of sending orders and I would have to restart Amazing Charts and fortunately the patients encounter wasn't lost although I would sometimes have to redo my orders. It was to the point this week that I was going to call AC or email them as it was becoming difficult to get through my days work....getting behind with office hours,etc. My husband who is the self taught geeky computer guy in my office came here and found Jon's comment and we looked into it. As I mentioned I was sending all my orders to labdoctor's mailbox. Looking at our work processes there was no need to do this and we just had a very full mailbox that no one was using. Today was the first day of office hours since we went through and deleted all those useless orders stored in an unused mailbox. There is a tracking system in V5 that makes use of "labdoctor" redundant so we are not sending those orders anymore. Just saving. I'm not sure if Philips problem is the same as mine was but just adding my $.02 just in case.
Last edited by StLawrence; 04/09/2010 10:53 PM.
