I lost a chart note today. The suggestion I got from the support desk was to hardwire my laptop. Then the person making this suggestion "hung up" on me.
The problem is that AC does not have autosave for notes. There is one note saved in last note backup. By the time I figured out the note was gone, I had looked into several notes.
I am taking several days off from seeing patients to get caught up on superbills since AC is so clumsy-can't generate a superbill till the note is closed.
Wow, that was a long time ago. I am slowly getting all my laptops hardwired-it is the way to go.
I have also have a nice system for dealing with billing. At this point, a functional PM will be gravy. I am so thankful for AC-All in the customer service is very good. The user boards are the real gift for AC users. Bert and Adam and Leslie and many others have been there so many times and saved me (even when I was cranky, like when I wrote this).
I wish I had more time for the boards right now. I learn so much from other users and the generous responses that folks freely give.
