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Citrix
by ChrisFNP - 12/03/2025 1:12 PM
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Script
by denvertech - 11/24/2025 12:16 PM
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Posts: 840
Joined: May 2009
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#80851
12/03/2025 2:20 PM
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Joined: Nov 2011
Posts: 264
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OP
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Joined: Nov 2011
Posts: 264 |
I am going to open this for anyone to chime in.
After clicking on writing a script, it takes approximately 40 seconds before the Rx writing window appears. When starting to type in the Rx it is also very slow. Is anyone having the same issues. I am trying to figure out if it is a local problem on my end or a general problem. This to me is unacceptable to be watching a spinning circle for that long before I can write a script. Did anyone have this problem, was it fixed and what was doe to fix the problem?
--------------------------------------------------- Raj From (mostly) sunny Port St Lucie, florida
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Joined: Nov 2009
Posts: 777 Likes: 18
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Joined: Nov 2009
Posts: 777 Likes: 18 |
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Joined: Oct 2017
Posts: 30
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I have seen intermittent delays of a 5-10 second nature, mainly with controlled substances. It seems to be getting more frequent/longer over time (have been using AC since 2018 when Soapware folded) not sure if that's related to the size of our database?
40 seconds is certainly unacceptable. Time for a support call I think.
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Joined: Nov 2011
Posts: 264
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Version 12 is the AC version. have not comited to the latest version yet.
--------------------------------------------------- Raj From (mostly) sunny Port St Lucie, florida
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