July is our annual ACUF campaign for donations to help offset the cost of the board. Please click the link below for more details.
Amazing Charts User Forum Donation Campaign

Goal $650 Dollars
ACUF Campaign

July is our annual ACUF campaign for donations to help offset the cost of the board. Please click the link below for more details.

Most Recent Posts
AC Version 12.3
by ChrisFNP - 07/23/2025 9:51 AM
Using Amazing charts offline
by Bert - 07/22/2025 1:16 PM
Microsoft sharepoint vulnerability
by Bert - 07/22/2025 12:37 PM
DME Billing
by tcosta - 07/21/2025 11:52 AM
APP for iPhone - AC OnCall
by ChrisFNP - 07/21/2025 9:14 AM
Full Visit Template
by ChrisFNP - 07/21/2025 9:09 AM
July Contribution
by Bert - 07/17/2025 9:59 AM
Prescription Writer
by Bert - 07/16/2025 8:02 PM
Member Spotlight
AnneMarie
AnneMarie
Western North Carolina
Posts: 87
Joined: November 2009
Newest Members
ozonr666, ESMI, It's me, Paradise Family, MedCode
4,595 Registered Users
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2009
Posts: 202
Likes: 1
Member
OP Offline
Member
Joined: May 2009
Posts: 202
Likes: 1
I came to work and my AC is "uninstalled" on server. It says license is expired - and it did not. I am not able to get in touch. There is no chat anymore, and they are not returning my calls. What is happening? I have full schedule today. I can not even call and cancel patients since i do not have an access to AC.

Joined: May 2009
Posts: 839
Likes: 2
Member
Offline
Member
Joined: May 2009
Posts: 839
Likes: 2
866-382-5932 good luck

Joined: May 2009
Posts: 202
Likes: 1
Member
OP Offline
Member
Joined: May 2009
Posts: 202
Likes: 1
they are no calling back. I left 4 messages

Joined: Nov 2009
Posts: 740
Likes: 18
Member
Offline
Member
Joined: Nov 2009
Posts: 740
Likes: 18
Yikes sorry to hear this. Please keep us posted. Might try to PM Mark@AC here on the board.

Joined: May 2009
Posts: 202
Likes: 1
Member
OP Offline
Member
Joined: May 2009
Posts: 202
Likes: 1
Update: I was able to reach Scott, and then Becca from tech support was able to assist me. They recently redesigned their website, and the "chat" button is now located in the lower right corner. Since I use two monitors at a wide angle, the button wasn't clearly visible, it looked more like a social media link. In any case, the issue is resolved, although no one knows exactly what happened. The entire directory was intact except for the .exe file, which was missing.

Joined: Nov 2009
Posts: 740
Likes: 18
Member
Offline
Member
Joined: Nov 2009
Posts: 740
Likes: 18
WOW, glad they could help and all is well. Tech Support has always been good to me. Thanks for the update.


Moderated by  ChrisFNP, DocGene, JBS, Wendell365 

Link Copied to Clipboard
2025 ACUF Annual July Contributions
Help fund this site.
ACUF Donation
ShoutChat
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Who's Online Now
0 members (), 108 guests, and 41 robots.
Key: Admin, Global Mod, Mod
Top Posters(30 Days)
Bert 15
beagle 5
JBS 2
Top Posters
Bert 12,895
JBS 2,988
Wendell365 2,366
Sandeep 2,316
ryanjo 2,084
Leslie 2,002
Wayne 1,889
This board is dedicated to the memory of Michael "Indy" Astleford. February 6, 1961 -- April 16, 2019




SiteLock
Powered by UBB.threads™ PHP Forum Software 7.7.5