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PMP
by Bert - 02/27/2025 12:22 PM
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Posts: 12,866
Joined: September 2003
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#80508
02/11/2025 12:00 PM
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Joined: Mar 2009
Posts: 334
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Posts: 334 |
Accessing the prescription writer and history is taking forever. I never know if it's going t work or come up and if it doesn't , I have kill AC and start over .
Am I the only one having this problem?
Frank J. Paiano, DO, FACOI
Internal Medicine of Central Florida, PA
The Villages, FL
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Joined: Sep 2009
Posts: 2,978 Likes: 5
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Sorry Frank... ours is still status quo.
Jon
GI
Baltimore
Reduce needless clicks!
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Joined: Sep 2003
Posts: 12,866 Likes: 33
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Joined: Sep 2003
Posts: 12,866 Likes: 33 |
Try to wait it out. That's what I do. It usually finally opens.
Bert
Pediatrics
Brewer, Maine
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Joined: Mar 2009
Posts: 334
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will there be an update or new version. This is painful looking at a screen and hoping it will come up
Frank J. Paiano, DO, FACOI
Internal Medicine of Central Florida, PA
The Villages, FL
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Joined: Nov 2011
Posts: 256
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Yesterday after lunch Erx grinded to a halt. Taking minutes! to open the Erx window. Doing a prescription literally takes 10 minutes. When finally finished Rx when submitted takes minutes and cannot do anything with AC in the meantime. I was thinking to print Rx, but didn't have the time to figure how to do that. I am starting in 1/2 hour seeing patient and I am dreading already what will happen today.
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Raj
From (mostly) sunny Port St Lucie, florida
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Joined: Nov 2011
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Problem appears to have been resolved.
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Raj
From (mostly) sunny Port St Lucie, florida
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Joined: Nov 2009
Posts: 682 Likes: 15
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Seems like it was slow on and off this whole week.
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Joined: Sep 2024
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We are having problems with prescriptions. They are not populating in the patients plan or in their med list. Provider is having to take the time to type out each one. Is anyone else having this problem? If so, how did you fix it?
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Joined: Nov 2009
Posts: 682 Likes: 15
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Joined: Nov 2009
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Started having the same problem. Very intermittent. Bert has had this happen to him for years. No known fix. Can't seem to replicate for tech support. Try to just have provider resend and will likely populate into the chart the second time.
I have noticed seems to happen when there is more than one prescription ready to be sent but I'm not 100% sure that is the issue.
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