Most Recent Posts
AC Cloud instablility
by OfficeMgr88 - 02/08/2026 11:22 PM
AC Version 12.3
by OfficeMgr88 - 02/08/2026 11:20 PM
NewCrop
by Shrinkrap - 02/06/2026 5:56 PM
ACPM not loading!
by BPeds - 02/05/2026 5:35 PM
ACPM Problems
by BPeds - 02/05/2026 5:33 PM
Does anyone have V12.0?
by JBS - 01/28/2026 4:29 PM
Drug history offline, support offline
by doctheo88 - 01/27/2026 9:48 PM
AC and Updox problems
by Raj1 - 01/16/2026 10:09 AM
Member Spotlight
Posts: 53
Joined: July 2021
Newest Members
BPeds, PMG Care, KeepingItAnon, AspiringPro101, michaelliam
4,607 Registered Users
Previous Thread
Next Thread
Print Thread
Rate Thread
#79878 05/28/2024 9:09 AM
Joined: Jan 2010
Posts: 40
Member
OP Offline
Member
Joined: Jan 2010
Posts: 40
Between the top of every hour and 6 minutes after the hour, my entire office gets a slow down of AC. We are all logging into a remote server (not the AC server) and I have looked into scheduled tasks for the server (and my IT support has as well) and determined that there are no server or Windows tasks running hourly. I looked at the AC scheduled tasks and again nothing obvious that I can change (Backups and imports/exports happening overnight or at other times). I am wondering if there is something that happens to AC hourly (maybe a pharmacy database update, or something else). I reached out to AC tech support, but they did not have any explanations. Is anyone else having this issue? It has been going on for a couple years, but seems to be getting worse with time.

Thanks,
Aaron


Aaron Way, D.O.
Family Medicine
AaronWay #79881 05/28/2024 10:14 AM
Joined: Nov 2009
Posts: 780
Likes: 18
Member
Offline
Member
Joined: Nov 2009
Posts: 780
Likes: 18
I have not noticed this as a problem. I will be more aware around the top of the hour to look for any slow down.

ChrisFNP #79893 05/28/2024 3:52 PM
Joined: Sep 2009
Posts: 3,002
Likes: 5
JBS Offline
Member
Offline
Member
Joined: Sep 2009
Posts: 3,002
Likes: 5
Ditto to what Chris says.


Jon
GI
Baltimore

Reduce needless clicks!
AaronWay #79894 05/28/2024 4:36 PM
Joined: Sep 2010
Posts: 375
Likes: 6
Member
Offline
Member
Joined: Sep 2010
Posts: 375
Likes: 6
You need a qualified pro to check out the server and network. JamesNT?


Larry
Solo IM
Midwest
beagle #79921 05/29/2024 5:27 PM
Joined: Nov 2009
Posts: 780
Likes: 18
Member
Offline
Member
Joined: Nov 2009
Posts: 780
Likes: 18
Ironically today my first crash with V12 happened at 1600!

ChrisFNP #79974 06/04/2024 8:15 PM
Joined: Dec 2009
Posts: 1,210
Likes: 8
Member
Offline
Member
Joined: Dec 2009
Posts: 1,210
Likes: 8
Check the SQL Server Profiler to see if there are several requests being sent to SQL Server during the time of the slow down.

JamesNT


James Summerlin
My personal site: http://www.dataintegrationsolutions.net
james@dataintegrationsolutions.net

Moderated by  ChrisFNP, DocGene, JBS, Wendell365 

Link Copied to Clipboard
ShoutChat
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Who's Online Now
1 members (OfficeMgr88), 730 guests, and 21 robots.
Key: Admin, Global Mod, Mod
Top Posters(30 Days)
Reena 3
BPeds 2
JBS 2
Top Posters
Bert 12,899
JBS 3,002
Wendell365 2,367
Sandeep 2,316
ryanjo 2,084
Leslie 2,002
Wayne 1,889
This board is dedicated to the memory of Michael "Indy" Astleford. February 6, 1961 -- April 16, 2019




SiteLock
Powered by UBB.threads™ PHP Forum Software 7.7.5