For family practitioners and pediatricians: Do you check the growth chart at every visit, i.e. a patient comes in for conjunctivitis. Do you check the growth chart?
Thank you for responding. I have been burned that way a few times.
The patient comes in at 4 years old and is on the 90% for height. Then he comes in 14 months and 18 months. At the ear infection 14 months later, he is at the 45% and at the conjunctivitis sick visit at 18 months, he is at the 35%. He had no showed for his 5 year when he would have been at the 48% and you would have been concerned about growth failure. You didn't miss anything, because you can't be expected to check heights in between visits. But you/I didn't check at the sick visits even though we got his height. So at 6 years old, you get his height and it is at the 25%.
You check his thyroid and his TSH is 500. So, when you look at the growth chart it looks like you didn't catch it until he went from the 90% to the 25%.
I don't know if the answer is to get a height and weight at every visit and always check the growth chart or to always get a weight and sometimes get a height but always check if you get a height.
The growth chart I am bringing up is an actual patient of mine. If I had checked the height at the sick visit, I would have diagnosed it then. In residency, there was this one attending who would always say, "if you aren't going to look at your vital signs, then don't get them." We could debate if a height is a vital sign but you get the idea.
I have been trying to check heights (even moreso to have my CMA check the growth chart when she puts the height in -- but you do have to go to a different page -- not a big deal, but...)
but I continue to get busy and forget to check the growth chart at Hand, Foot and Mouth visits and acne visits, etc.
I try to get a height at least once a year, sometimes to the consternation of my staff. Sometimes I change it to a preventive visit in case I don't see them again for a year. A number of children's growth plates close early but they generally don't have elevated TSH
Wendell Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
We get a height and weight at every visit, and the nurses are trained to visualize the growth chart and only present to the provider with deviations > 5%. So, we have the MAs screen at every visit, but the are only presented at WCC.
What we also need is for AC to automatically select the Z code for BMI percentile based on the BMI of the visit. (AC already does this for well checkup codes based on patient's age, so they should be able to do the BMI codes!) The BMI percentile Z code is a HEDIS measure and several of our provider incentives programs will pay big bucks for having this code in the claim. Right now we are manually selecting the correct code: Z68.51 percentile <5 Z68.52 percentile 5 to <85 Z68.53 percentile 85 to <95 Z68.54 percentile 95 and higher
Serene Office Manager General Pediatrics Houston, Texas
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?
ChrisFNP: AC meeting today if anyone is interested, 3/19