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#79671 03/18/2024 2:52 PM
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I find this HIGHLY irritating.

I realize you can see who a patient saw last on the scheduling box on the schedule tab - but I want to know their assigned primary provider. Some of our sick patients see whoever is free even if they see someone else usually. I want an easy way without clicking into the chart to know who someone’s PCP is.

Sabbath #79676 03/19/2024 8:40 AM
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We don't have this problem since we have 1 provider, but I just end up typing a lot of things that AC can't track into the yellow popup note box. At least it gets in the chart somewhere.


Serene
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serene #79679 03/20/2024 5:33 PM
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I do too - but it’s not something that we can (or in my opinion - should) have to utilize that box for as the most top priority item, ya know?

Sabbath #79683 03/21/2024 10:39 AM
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where would you recommend this goes?

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It’s a good question. I almost think it would be nice if if was in the list when looking up patients, but could also just be in that “last seen by xxx 4 weeks ago.” Spot with PCP: Smith. Or something.

Sabbath #79709 03/28/2024 10:59 AM
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The easiest way to do this would be for the front desk kto put it in the "Yellow Sticky" so you will see it when you highlight the chart to schedule.
It requires retraining the front desk.
As a solo provider I too do not have this issue, but the Yellow Sticky is useful for "heads up" announcements on patients (like outstanding balances)


Wendell
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The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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I put it in the beginning of the PMH box. Pretty smart, don't you think? Yeah, I'm pretty smart.


Jack

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