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#79505
02/25/2024 6:10 PM
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Joined: Feb 2013
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So I set a stopwatch timer and it takes my cloud-based AC 59.3 seconds to pull up the history of a medication that I prescribed. Even the SureScripts pharmacy info which has other providers shows up in under 5 seconds. Are server-based platforms any faster? I don't understand why this is so slow since it doesn't involve Surescripts or NewCrop.
Last edited by Shrinkrap; 02/25/2024 6:10 PM.
Lane Cook
Psychiatrist, Knoxville, TN
"Experience is NOT doing the same thing over and over"
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Joined: Nov 2009
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These inquiries have always been slow. I have noticed that sometimes it will seem faster, 11.5 is possibly a little better but we did recently change out the main computer. After checking tonight, I found one pt took 15 seconds and the next 53 seconds
The 15 second pt was one that I have not seen for very long and the medication has only been prescribed and refilled 3 times. The 53 second pt I have seen for a long time with the medication originally prescribed on 4/15/2020 with 33 refills.
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